Business Writing Institute


"This course should be mandatory for anyone in a leadership role."

-MD, Physician Leadership Academy

"Valuable and enlightening. Old grade school writing myths dispelled. Management is very impressed with the immediate impact your class had. Noticeable improvement in the effectiveness of communications skills of all who attended."

-Tech Company Education Committee Chairperson

"I cut 10 pages from a brief after taking this class."

-State's Attorneys Appellate Prosecutor

"Just excellent. You know your stuff. Thank you for helping us become better policy writers and trainers. We are all much better off for it."


Juvenile Detention Center

"Really hits the mark. We're going back for more."

-Accounting Professional

"Nancy Flynn was great!!!!"

-Training Manager

International Accounting & Consulting firm

"The workshop was excellent. Ms. Flynn's knowledge of the subject made questions and answers helpful to the entire group."

-Assistant Ohio Attorney General

"I learned a lot I can use in my everyday practice. The exercises and workbook were outstanding."


Law Firm

"Excellent program on the dos & don'ts of general communication in the legal and business communities."


Chicago Bar Association

"Excellent. You brought solid information and new insights."


County Juvenile Detention Center

"I've had eight-hour seminars in the past. You hit the main topic in a more concise manner. Great refresher!"

-Administrative Professional

CPA Firm

"Informative, interesting, and a true learning experience. Will help me when writing memos, letters, and briefs to lay people and legal professionals."


Law Firm

"The grammar, capitalization, and punctuation tip sheets you provided as part of the workshop were extremely helpful. I find myself regularly pulling out those tips. As a refresher and constant reminder, your tip sheets are extremely helpful."

-Healthcare Executive

"Excellent! Might be beneficial to increase the length of the program. That's how valuable this training is. A wealth of great information."

-Customer Service Professional

"Pay close attention to Nancy Flynn's advice. The tip sheets alone are worth twice the price of admission."

-Marketing Executive

"Nancy Flynn converts her business writing knowledge and experience into an energetic, no-nonsense, idea-packed program."

-Conference Director

"I consider myself very blessed that my supervisor took the time to invest in my growth and find Writing Coach Nancy Flynn. Over these last several months Nancy has helped me boost my confidence in writing. I now find myself being more critical with others' writing (and, yes, I want to edit their work). THANK YOU, THANK YOU, THANK YOU!"

-HR/Organizational Development Manager

"The most valuable elements of coaching were the sections on grammar and e-mail composition. I cannot remember anything that did not have value during this coaching program. I am more mindful of my grammar, and I now take time to read e-mails before I send them. I am pleased to report that I now write as I talk. Nancy was fun to work with and very insightful."

-Healthcare Executive