Business Writing Institute

Fact Sheet

Who We Are

For 27 years, the Business Writing Institute has been providing writing skills workshops for employees, professionals, leaders-anyone who writes on the job. We also are a go-to source of presentation skills & executive presence coaching and training. In addition, we offer award-winning writing, editing, and proofreading services for clients in every industry and profession.

What We Offer

The Business Writing Institute provides onsite and online training, one-on-one coaching, keynote speaking, and business writing services to clients worldwide. Our training programs are designed for those who want to see immediate improvement in their business writing skills, presentation skills, and executive presence. Our writing & editing services ensure that our clients communicate powerfully, persuasively, clearly, and compliantly with internal and external audiences.

Parent Company

The Business Writing Institute is a division of Nancy Flynn Public Relations, Inc., a woman-owned small business, founded in 1988.


Nancy Flynn, Founder & Executive Director
2300 Walhaven Ct.
Columbus, Ohio
United States 43220
614-451-8701 (office)
614-312-7491 (mobile)

Founder & Executive Director

Founder and President Nancy Flynn wrote the book on how to write powerful, persuasive email, business documents, and electronic/employment policies. She is the author of 13 books including Writing Effective E-Mail, The $100,000 Writer, The Social Media Handbook, and The ePolicy Toolkit. The founder of our sister company, The ePolicy Institute™, Nancy Flynn is recognized worldwide as the leading expert on writing effective & compliant email and other electronic content. An in-demand trainer & business writer, Nancy Flynn knows what it takes to produce well-written business documents, legally compliant email, and effective policies.

A go-to media source on workplace writing, email, social media, and Internet use, content, and compliance, Nancy Flynn has been interviewed by The Wall Street Journal, Time, Fortune, The New York Times, USA Today, US News & World Report, Businessweek, NPR, the BBC, ABC World News, CBS Early Show, and thousands of media outlets worldwide.


Training: onsite seminars & online webinars
One-on-One Coaching
Keynote Speaking
Business Writing, Editing & Proofreading


Writing Effective E-Mail, 3rd Edition by Nancy Flynn
The $100,000 Writer by Nancy Flynn
The Social Media Handbook by Nancy Flynn
The ePolicy Toolkit by Nancy Flynn
The e-Policy Handbook, 2nd Edition by Nancy Flynn
E-Mail Rulesby Nancy Flynn
Instant Messaging Rules by Nancy Flynn
Blog Rules by Nancy Flynn
E-Mail Management by Nancy Flynn
Networking for Success by Nancy Flynn

Business Writing

Case Studies, Whitepapers, Brochures, Annual Reports, News Releases, Press Materials/Media Kits, Fact Sheets, Sales & Marketing Materials, Online Content/Blog Posts/Social Media Posts, Survey Questionnaires, Employment Policies, Electronic Policies, Executive Ghostwriting, Speeches, OpEd Columns, Bylined Articles, Newsletters, Etc.


  • ARMA Chapters
  • Professional Records Managers
  • Legal Professionals: Bar Associations, Law Firms, Courts, Colleges of Law, Juvenile Detention Center Directors, Law Enforcement
  • Education: Universities, School Systems, School Secretaries
  • Financial Services: Banks, Credit Unions, Accountants, Consultants, Brokerage Firms, Insurance Companies & Agencies " Healthcare: Hospitals, Healthcare Systems, Manufacturers,Physicians, Nurses, Executives
  • Leadership Programs
  • HR Professionals
  • Administrative Professionals
  • IT Professionals
  • Government Agencies: Federal, State, Local
  • Associations: International, National, State
  • Entertainment Industry
  • Beverage Industry
  • Airlines & Transportation
  • Technology Companies
  • Energy & Utility Companies
  • Corporations
  • Mid-Size Business
  • Small Business
  • Conferences & Conventions
  • Every Industry & Profession Worldwide

To schedule a media interview, contact Nancy Flynn: